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Privacy Policy

This website (the “Site”) is operated by (“we“, “us” or “our“). We respect the privacy of visitors to the Site and those who use our services. We recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That’s why we have put a policy in place to protect your personal information (as defined below). Please read on for more details about our privacy practices.
By proceeding with access to the Site, you are deemed to have accepted (i) this Privacy Policy; and (ii) our Terms and Conditions. If you do not wish to be bound by these terms you should not use the Site.  

What information do we collect?  

We receive and store information you enter on the Site or give us in any other way – this will include details by which you can be identified (“personal information”). We may gather and use information about you in the ways set out below.

How do we use it?

We intend to continue improving the content and function of the Site. For this reason, we may monitor customer traffic patterns and website usage to help us improve the design and layout of the Site and provide content that we think will be of interest to you.

We may keep your information for a reasonable period for all of the purposes listed above.

When you use our booking system via our third party partner (, we will use information to contact you about your booking. We may keep your name, email and contact number to contact you at a later date about your service or for remarketing purposes.

Use of Cookies

Please see our Cookie Policy for how we use cookies on the Site

How do we protect your information?

Whilst no website can guarantee security, we take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Links to other Websites

We are not responsible for any of the practices of the providers of websites that are linked to our from the Site(“Third Party Websites”). If you choose to link to a third party website, this policy no longer applies and you will be subject to the terms and conditions (including any terms and conditions relating to privacy) of the Third Party Website.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • DoubleClick Platform Integration

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

Other Information

Transfers/Sale of our Business

You should note that if our business (or any part of it) is sold or transferred at any time, the information we hold may form part of the assets transferred although your personal information will still only be used in accordance with this policy.

Changes to this Privacy Policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time so you are encouraged to review this policy from time to time.  Any material changes to this policy will be accompanied by a prominent notice on the Site. Your continued use of the Site will constitute your acceptance of the modified Privacy Policy.

Copy of Information that we hold

You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

Monitoring/Legal Obligations

For quality control and training purposes, we may monitor or record your communications with us.
All telephone calls are recorded for security, training and monitoring purposes.
We may disclose personal details in order to comply with a legal or regulatory obligation.

Transfer of your information

You consent to our transferring your personal information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary, for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure your information is protected.

When and how to contact us

If your personal information changes or if you have any queries about how we use your information, please let us know by contacting our mailing exclusion team at:


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